The Introduction to IT 1 course was developed for the Associate Degree in Cyber Security Online to certify professionals to become proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. The course Introduction to IT 1 is based on the CompTIA A+ Certification. The CompTIA A+ Certification is the credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks at the moment Trusted by employers around the world to identify the go-to person in endpoint management and technical support roles often re-invented by IT experts to ensure it validates core skills and abilities demanded in the workplace. The CompTIA A+ Core Series requires students to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content: Demonstrate baseline security skills for IT support professionals, configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android, and iOS and administer client-based as well as cloud-based (SaaS) software, troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting, Support basic IT infrastructure and networking, Configure and support PC, mobile and IoT device hardware, Implement basic data backup and recovery methods and apply data storage and management best practices. The course CompTIA A+ will prepare you with nine skills: hardware OS, identifying, using, and connecting hardware components and devices, operating systems, all and support Windows OS including command line and client support, understand mac OS, Linux and mobile OS, software troubleshooting, troubleshoot pc and mobile device issues including application security support, networking, explain types of networks and connections including TCP/IP, WIFI and SOHO, hardware and network troubleshooting, troubleshoot device and network issues, security, identify and protect against security vulnerabilities for devices and their network connections, mobile devices, install and configure laptops and other mobile devices, virtualization, and cloud computing, compare and contrast cloud computing concepts and up to client-side virtualization, operational procedures, and follow best practices for safety, environmental impacts, and communication and professionalism.